Job Opportunity: Apply and Work as BSCC Executive Assistant



Job title: BSCC Executive Assistant

Reporting to: BSCC Executive Director

Main purpose: Responsible for the day to day administration, including maintaining the member’s database, providing administrative support to the Executive Team, Chairman and the Board, and ensuring the smooth running of both the UK and Serbian Office.

Key responsibilities:

Be the first point of contact for BSCC enquiries, providing the highest possible standards of customer service in dealing with queries from the BSCC members, sponsors, potential members and government institutions.

Maintain records for Corporate Members and Sponsors, including tracking their take up of benefits, tickets, crediting and invoicing, as well as keeping a diary of held meetings and topics discussed with a Chamber representative.

Provide support to, and occasionally cover for, Executive team, including preparing thank you letters, administering event invitations and processing membership renewals.


Office Administration

  • Provide support to the Executive team and Board Directors coordinating diaries and meetings, preparing for board meetings, AGM etc.
  • Implement and maintain efficient procedures for tracking department expenditure and income, reconciling all monies processed through and liaising regularly to ensure accurate expenditure records are kept, within budget.
  • Manage the process for print materials, including invitations, presentation materials, proposals, print tables and schedules, liaising between Events, Marketing /Social Media  and IT colleagues to coordinate design briefs and approvals and ensuring all print are delivered to the highest possible standard and within agreed timeframes.


Database Management

  • Accurately maintain and update member’s database, including efficiently updating records, recording and reporting on income, running reports and ensuring functionality is fully utilized across the team.
  • Contribute to ensuring the database is a useful tool for the Executive team and proactively seek ways in which processes can be improved, implementing new or better ways of working as appropriate.
  • Upload briefing notes, profiles and research to contacts in a timely manner, to ensure that member and sponsor records are up to date, accurate and compliant with data protection regulations.
  • Working closely with BSCC Social Media Marketing team - developing a distinct online presence by attracting high numbers of internet followers through social media channels such as Facebook, Twitter, YouTube and Instagram. Search Engine Optimisation (SEO): developing strategies with Marketing team to increase number of visitors to a website by getting high-ranking placements in search results.


Digital marketers contribute to and develop digital marketing projects and campaigns. Tasks typically involve:

  • creating and uploading copy and images for the BSCC website;
  • writing and dispatching email marketing campaigns;
  • researching new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums;
  • designing website banners and assisting with web visuals;
  • contributing to social media engagement and brand awareness campaigns;
  • using web analytics software to monitor performance of client websites and make recommendations for improvement;
  • contributing to company and industry blogs and managing e-communications;


Event Management

  • Work with the Executive team on the preparation and administration of guest lists for the BSCC events, including assisting with event logistics and set up, liaison with venues and suppliers; and internal briefings and communication to all relevant staff.
  • Undertake any other related duties that may be reasonably required by the Executive team and the Board.




Degree from Economics, Accounting and Finance is preferred

Experience of administrative procedures and customer service

Excellent interpersonal skills and ability to deal with people at all levels

Excellent attention to detail

Strong written communication and telephone skills in English and Serbian

Ability to organise and prioritize

Knowledge of Microsoft Word, Excel and Outlook

Well-organised, efficient, confident and outgoing

Good at working independently, prioritising, managing reactive work, balancing multiple

requirements, and adapting to new situations


Dependent on experience

Hours of working

20-40 per week (tbd)


Please send your CV and cover letter (Why you want to work as the Executive Assistant at BSCC) to our email: office@britserbcham.com until January 22, 2020.

The interviews will be held with our team on January 24 and January 25 in Belgrade. The shortlisted candidates will be invited.


Dear Members,
As we approach the end of 2019, the BSCC is in optimistic mood. The decisive victory of Boris Johnson's Conservative Party in the recent UK elections removes the fundamental Brexit uncertainty.  Perhaps even more importantly, the continuation of broadly pro-market and pro-business policies is assured. Certainly, there remain open questions about the nature of Britain's future trading relationships with both the EU and the rest of the world, but we can be confident that beneath the noise, solutions will be found which enable British business to adapt and flourish. Crucially for us, the U.K. will have a strong incentive to increase effort towards non-EU markets such as Serbia and the wider Western Balkans.
Serbia will face its own general election in 2020 but, whatever the outcome, we can expect a continued appetite to strengthen international trade and investment relationships, providing new opportunities for our members.  Despite the understandable disappointment in the region at this year's setbacks to the EU accession process, the EU continues to invest in the Western Balkan's European future, improving infrastructures and competitiveness.  Moreover, the "WB6" governments and businesses work closely together to an extent which would have been unimaginable a few weeks ago.  This significantly enhances the size and coherence of the available market and provides new opportunities in sectors from construction and real estate to IT and consumer goods.
The BSCC is focused on supporting our members to take advantage of these opportunities.  Our membership has grown over the past few months and I am looking forward to welcoming new members, large and small, in the New Year.  I am delighted to have met many of our members since I joined BSCC in the summer and have seen that our contribution - from events and networking opportunities to tailored advice and services - can make a real difference and is increasingly valued.  
My ambition for BSCC is simple: that every business working between Serbia and the UK will want to be a member and that we will encourage new companies from both countries to explore and gain from the market.  We're planning events in Belgrade and London early in 2020.  Come and get involved with us!
Whether you celebrate on 25 December/1 January or 6/13 January, my warmest wishes to you and your families for Christmas and the New Year.
David Landsman OBE MA PhD CDir
British-Serbian Chamber of Commerce



The British Serbian Chamber of Commerce is delighted to announce that from today Dr David Landsman OBE is our new Chairman.

Dr Landsman brings a variety of skills from a long career in business and the British diplomatic service.

David Landsman firmly believes that there are abundant opportunities for British and Serbian companies to successfully do business.

The new Chairman considers the increasing cooperation between Serbia and its neighbours as a reason for optimism, since British companies can look at a regional market of more than 20 million people.

Likewise, the BSCC can help Serbian companies develop into the UK market - from IT, investment and infrastructure projects, to agribusiness and tourism.

As the British Serbian Chamber of Commerce works effectively and collaboratively with partners across South East Europe, let us be your first port of call.

The BSCC Board of Directors would like to take this opportunity to thank Ms Kate Jolly for her valuable work as interim Chair.